customer service, customer orientation and customer care are not only in the call center the theme of 2011. Many companies with service-intensive products and services seem this year to invest in customer care and customer satisfaction, the Managing Director Dipl.-Kfm. Ingo Scheider Kompakttraining.de the Training Agency. Have been made in recent years because of limited financial resources, the topic of employee training and customer satisfaction behind, currently investing customer service call center manager clearly in customer satisfaction service seminars and courses taken.
0 comments:
Post a Comment